Privacy Policy

Welcome to Smoky Ridge Rentals (“we “our,” or “us”). Your privacy is of utmost importance us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you our website (www.smokyrgerentals.com) or engage with our services. By using our website or renting our equipment, you consent to this Privacy Policy. 1. We Collect We gather the following types of information to enhance our services: a. Information You Provide When you reach out to us, request a quote, or rent a trailer, we may collect: - Full - Email address - Phone number - Billing and payment information - Physical address for delivery or pickup - Driver’s license other identification (for rental verification) b. Automatically Collected Information During your visit to our website, we may automatically gather- IP address - Browser type and device information - Pages visited and time spent the site - General location data (city/state level) This data helps us enhance our website experience and marketing efforts. c. Cookies and Tracking We utilize basic to: - Remember your preferences - Measure website traffic and performance You the option to adjust your browser settings to refuse cookies if you wish. 2. How We Use Your Information We utilize your information to: - Process and confirm trailer rental reservations - Communicate with you scheduling, pickup, or delivery - Send, receipts, and rental agreements - Address customer service inquiries - Improve our website, services and overall customer experience - Send updates or promotions (only with your consent) We do not sell or rent your personal information to third parties. . How We Protect Your Information We take reasonable measures to protect your personal data, including: - Secure servers and payment processing - Access controls limited to authorized personnel - of sensitive data (like payment information) While we strive to safeguard your information no online transmission method is completely secure. 4. Sharing of Information We may share limited data with: - Service providers (e.g., payment processors or delivery partners) who assist us in operating business. - Law enforcement or legal authorities, if required by law. We never sell your personal data to advertisers or unrelated third parties. 5. Your Privacy Rights Depending on your location, you may have right to: - Request access to or correction of your personal data. - Request deletion of your personal data. - Opt out of promotional communications at any time. To make a privacy request, contact us using the information below. 6. Data Retention We retain your information only as long as necessary to: - Complete your rental transactions- Comply with legal obligations, and - Maintain accurate business records. 7. Links to Other Websites Our website may contain links to other sites (such as Facebook or Instagram). We are not responsible for the privacy practices or content of those external websites. 8. Updates to This Policy We may update this Privacy Policy periodically. The updated version will always reflect a revised “Last Updated” date. Continued use of our website following changes indicates your acceptance of the updated policy. 9. Contact Us If you have any questions regarding this Privacy Policy or your data, please reach out to us: Smoky Ridge Rentals 📍 38 Jackson Street, Blairsville, GA 📧 [YourEmail@example.com] 📞 706-897-8598